UX Portfolio
Travel App for World Travel Holdings
The goal of this project was to design a comprehensive luxury travel booking app that consolidates trip management across World Travel Holdings’ various brands into a single, seamless platform. By leveraging the Double Diamond design process, I ensured a user-centric approach from initial research through to testing and final delivery. This app would cater to high-end travelers, focusing on intuitive usability, personalized experiences, and convenience across devices (iOS and Android).
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Spiritual Growth App
Growth Minded is a mobile and desktop application designed to help churches and ministries track the spiritual growth of their attendees. The app focuses on key spiritual growth metrics such as Attendees, Small Groups, Outreach, Prayer, Salvation, Spiritual Gifts, and Stories of Faith. The platform also features a built-in communication tool for following up with individuals, facilitating deeper engagement and community building. My role involved overseeing the design and user research, ensuring the platform met the practical needs of ministry leaders while providing an intuitive user experience.
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ArmyIgnited Global Portal Updates
At BAM Technologies, I led a series of global updates for the ArmyIgnited platform, focusing on improving the user experience for service members and administrators. The project encompassed a data table redesign, creation of a mass communication tool, redesign of reports, and a complete overhaul of the search functionality. The goal of these updates was to make the platform more dynamic, user-friendly, and aligned with the needs of the Army’s service members, allowing for a seamless experience across various administrative and educational tools.
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ArmyIgnited Design System
At ArmyIgnited, I led the creation of a comprehensive design system to ensure consistency across the platform, align it with other Army software products, and streamline development through reusable components. This design system was built using Tailwind CSS to make development faster and more efficient, while also ensuring that all ArmyIgnited products adhered to the Army’s strict branding and design guidelines. The design system allowed for greater uniformity across teams, ensuring that all UI elements remained consistent as the platform evolved.
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ArmyIgnited Student Portal
At BAM Technologies, I was the Lead UX/UI Designer for the student side of the platform. My work focused on improving the overall user experience for students navigating their educational records, funding, and document management. The project involved a full dashboard redesign, the reorganization of educational records to improve clarity, the development of the group training section, and the clean-up of both the invoice and pre-invoice screens. I also worked on a flow for students to understand their funding sources, whether through CA (Credentialing Assistance) or TA (Tuition Assistance), and improved the view and search functionality for student documents.
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ArmyIgnited Administration Portal
At BAM Technologies, I served as the Lead UX/UI Designer for the Army’s Admin Portal, a tool used to track how service members utilize the financial aid provided by the Army, approve courses, and manage financial aid needs. My role included redesigning the dashboard to improve usability, creating a more intuitive financial management system, streamlining the global resources uploading process, and designing the out-processing flow for service members exiting the military. Each of these projects focused on enhancing user experience and ensuring efficient workflows for both service members and administrative personnel.
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SnackPaq Design System
While at LINQ, I led the development of a design system called Snackpaq in Adobe XD. This design system was created from scratch to address the company’s need for rapid mock-up development and visual consistency across all products. Given LINQ’s acquisition-driven growth strategy, it was essential to create a system that could integrate new software platforms while maintaining uniformity across the brand. Snackpaq was designed to empower development teams to quickly build and prototype designs, ensuring that products remained cohesive and visually aligned.
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State Food Distribution Platform
At LINQ, I had the opportunity to work on the Food Distribution Platform (FDP), which is used by 23 states to manage food distribution across school districts. My role involved designing and improving several key areas of the platform, including the login system, dashboard, participation agreements between states and school districts, and the food ordering survey. The project aimed to streamline the user experience for state and district administrators, ensuring that the system was easy to navigate and supported the efficient management of food distribution programs.
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Titan Upload Mapping
While working on Titan, a school nutrition management platform under LINQ, I led the redesign of the upload mapping system. This tool was crucial for users who needed to upload various files (such as menus, invoices, and nutritional data) and map them correctly to the appropriate sections of the system. The goal of the redesign was to simplify and speed up the process, allowing users to custom map files directly within the platform, reducing errors and enhancing the efficiency of data imports.
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LINQ ERP & Accounting
As the Design Manager at LINQ, I was responsible for leading several major design initiatives for their ERP and Accounting system. This included the creation of a dynamic reporting feature that allowed users to build custom reports, the development of a new Purchase Order module to streamline outdated processes, the redesign of the payroll flow to improve user experience, and the creation of a new accounting module for schools to track and report financial data back to their districts. These initiatives focused on improving usability, efficiency, and data management for school administrators and staff.
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