Resume
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Experience
2023 - Current
BAM TechnologiesUX and UI Manager
- Hired and managed & Mentored a team of 6 UX and UI Designers
- Managed the agile development process from design and user testing through development and QA.
- Built early prototypes and wrote acceptance criteria for the development team.
- Developed and launched the team's first design system in under 12 months.
2022 - 2023
DrivewayProduct Design Manager of Revenue
- Hired and mentored 6 Product Designers, 2 Content Designers, and 1 User Researcher for Driveway’s revenue team.
- Implemented a design language across Driveway’s digital products to ensure consistent branding, messaging, and tone.
- Built out an agile design process that enabled teams to create high quality, consistent designs quickly.
- Worked with front-end developers to build a component library that aligned with the design system, ensuring consistent styling across applications.
- Applied extensive design expertise to improve checkout rate and user experience across revenue workflows and portals, along with CMS / marketing pages.
- Provided creative direction for Driveway’s online to in-person rebrand, photo shoots, and store layouts.
2020 - 2022
LINQDesign Manager
- Ensured brand consistency across multiple platforms and UI / UX design projects by merging multiple design teams.
- Improved and implemented new project management tools which gave transparency and accountability throughout the design process, while integrating with the development team’s agile project management.
- Provided leadership, supervision, and mentoring to a team of 8 designers, researchers, and frontend developers.
- Worked with internal teams and external agencies to overhaul local and state level education digital experiences.
- Solidified relationships with schools & government bodies across 36 states.
- Outlined & piloted new hiring standards for UX roles resulting in significant increases in both quality & efficiency of new hires.
- Led the team in creating a unified design system and strategy to bring multiple legacy products together to create a first of its kind K12 platform.
Apr 2020 - Sep 2020
Jaguar GamesBrand & User Researcher
- Built user personas based on user interviews, surveys, and research to allow the team to narrow in and discover their audience's hidden needs.
- Led focus groups covering topics such as patches, game balance, quality of life improvements, bug reports, international issues, and player concerns.
- Created storyboards, problem/POV statements, usability tests, and landing pages.
2018 - 2020
World Travel Holdings - Villa DivisionLead Product Designer
- Designed new site features and functionality for World Travel Holdings rental platforms; also designed home pages, banners, and emails for weekly events and promotions.
- Directed projects that often utilized front-end development skills for rapid prototyping
- Mentored the teams junior designer
2016 - 2018
Check Into CashLead UX Designer
- Leveraged knowledge of the latest web standards and best practices to design and develop user interfaces for clients’ digital products.
- Used extensive CMS experience to direct projects and strategize best practices for design and development processes.
2014 - 2016
Serious SEMSr. Digital Designer
- Led research to better understand users in our clients B2B & B2C models.
- Created strategies that increase traffic to client websites by an average of 7%.
Education
2020
Zenva AcademyMicro-Degree: Mobile App Development
2020
Zenva AcademyMicro-Degree: Unity Game Development
2006 - 2011
International Academy of DesignGraphic Design
2021
The Interaction Design FoundationUX Management Certification
Leadership Skills
Collabortation & Faciltation
95%
Agile Project Management
90%
Team Management
90%
Change Management
85%
Stakeholder Management
90%
Hiring & Recruiting
85%
Process Optimization
90%
Design Skills
Information Architecture
85%
Visual Design
80%
UX Design
95%
UI Design
85%
Front-End Development
65%
Prototyping
80%
UX Research
90%
Digital Marketing
80%
Brainstorming & Ideation Sessions
90%